Privacy Policy

Quest Home Solutions LLC, doing business as Quest Asset Claims (“Quest Asset Claims,” “we,” “our,” or “us”), values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
   
• Phone number
   
• Email address
   
• Consent preferences for communications
   

When you opt in to receive text messages, we collect and store your phone number and your consent status.

We use your information to:

• Communicate with you regarding our services
   
• Send transactional messages such as claim updates, service notifications, and account-related information
   
• Send marketing or informational messages when you have provided consent
   
• Improve our services and customer experience
   
• Comply with legal and regulatory obligations

If you opt in to receive SMS messages from Quest Asset Claims, you consent to receive both transactional and marketing text messages. Message frequency may vary. Consent to receive SMS messages is not a condition of purchasing services.

We do not sell your personal information.

We may share your information with third-party service providers who assist us in operating our business, including messaging platforms, telecommunications providers, and technical vendors. These providers are permitted to use your information only to perform services on our behalf and are required to protect it.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

You may:

• Request access to or correction of your personal information
   
• Request deletion of your personal information, subject to legal requirements
   
• Opt out of SMS communications at any time by replying STOP
   

If you have questions about this Privacy Policy or our data practices, contact us at:

Quest Home Solutions LLC d/b/a Quest Asset Claims
Email: info@questassetclaims.com
Phone: 321-866-8133